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Rimvydas

立陶宛

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DeeVid AI

Credits removed after cancellation during paid period

I subscribed for one month and received credits. I cancelled the renewal (not the active month), and the credits were still visible in my account. Later they were removed, even though I had already paid for that billing period. This was confusing and misleading, as the UI showed the credits as available. I paid but couldn’t use what I paid for.

2025-12-16有帮助 2