Glad We Did It
Well, the staff was excellent: Manuel took wonderful care of our cabin, Samuel served our food with a smile and great patience and Jerry(not sure of spelling) kept our glasses fill with what we wanted. They knew our names in short order. The rest of the crew were kind, smiling and helpful. Too many to recognize. All of the officers and department heads were approachable and happy. They worked hard! The tours were great. Debbie was our driver most of the time and she was excellent. All of the guides obviously loved their cities and enjoyed telling us about them. Will filled in the gaps with his talks. My wife has some obvious mobility issues and I was surprised that no effort was made to direct us to wheel chair options that were available on some sites. We were part of a Gate 1 Tour and it was clear to us that there were some communication gaps. The info that Gate 1 supplied us didn't clarify included vs. paid options. Or even what the tours cost. We were under the impression that tours were booked by everyone when we got on the ship not ahead of time. The app system of communicating was flawed because the internet was not working at various times. The first couple of days the times of itinerary vs. bookings didn't match. Nothing beats a piece of paper with your individual schedule listed. Yes, more work, more paper, but reliable. Maddie did a great job of sorting it all out for us. You all did make us feel welcome. And we loved those smiles and helpful crew members. Aug 12 through Aug 21, 2026.
