Shipping Error with Poor Customer Support
I ordered and was charged for (2) polo shirts from Collars & Co. I received (5) polo shirts: the (2) I purchased, and (3) additional polo shirts that were mistakenly shipped with my order. I contacted Collars & Co explaining this situation, and that I wanted to return the (2) polo shirts I ordered (too large a size and unacceptable look on me) along with the (3) polo shirts shipped in error. I was informed that someone at Collars & Co would look into the situation and contact me for a resolution. This has not happened, and this shopping experience with Collars & Co has been very disappointing, giving me cause to wonder who is running the ship and driving the customer service/support at Collars & Co.