No stars
No stars. The app is not as responsive as I had hoped; the conversational element does not react as well as advertised. I contacted support on 25.05.2026 and gave full notice to cancel on 18.08.2026, and they have taken the money from my account today. When I asked for a refund, I was offered a deduction; when I refused, I was issued the cancellation details. Even when I have given the correct time frame in which to cancel, they are stating I cannot cancel. Does this mean they can continually deduct money from my account? I am seeking further legal advice on removing my bank details from their system under GDPR.