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Terry Maahs

美国

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Flora2000

The Worst Service EVER

I am rating them a 1 star because it will not allow me to give a negative rating! I ordered an arrangement 2 WEEKS in advance of Valentines day, because I needed a morning delivery if possible. This was not a last minute order. I ordered a specific arrangement due to the color that I wanted. The flowers did not arrive in the morning, in fact they did not even arrive that DAY! it was not until almost 8:00 pm the following day, that the flowers arrived. The flowers that arrived were NOT THE FLOWERS THAT I ORDERED! The arrangement that arrived looked like the company had thrown together whatever was left over from Valentines day and sent it out last minute. I contacted FLORA2000, they told me they would give me a refund, that I have not seen. a refund does not make up for a ruined Valentines day. Customer service is Non-existent, What a horrible experience!

2023-03-01有帮助 1