I had to replace original piece that I…
I had to replace original piece that I had bought for my mother for Christmas after the protective balm I put on it darkened the color. She didn’t ask me to do that, but I was heartsick about it. I called your leather repair lady and she spent some time with me explaining my options. I ultimately ended up buying the same bag for my Mom and taking hers, telling her that I would use it, so she wouldn’t feel bad.