I paid extra for return coverage
I paid extra for return coverage, and now that I am trying initiate the return, the website is blocking that capability and no one is responding from customer service via email - it's been a full week. Tough look for an internet based clothing company to not offer free returns, charge you for that ability, then not work with you to actually accept the return. There are far better companies to work with out there, Cuts is a one and done for me.