TERRIBLE all of a sudden, support says due to "internal update"
I have been using Clevguard for 3 years now and had no problems until the night of February 27th. There has been no syncing of data from the monitored device since late afternoon on the 27th. All permissions are verified to be turned on and correct. Device is powered on and has a data connection. Dashboard shows all permissions are turned off. Support advised on March 1st it was due to an internal upgrade and would be fixed in one day. Now, the 2nd of March I can access my dashboard but it is not properly linked to the device. Support also does not have phone number or chat function. This is absolutely ridiculous and needs to be rectified immediately!