Selling out of stock items to people and not allowing refunds
My husband ordered a game from DK Oldies on January 3, 2023. After ordering they sent him an email with the shipment tracking as if all was good to go, but 3 days later; January 6th, he received another email from them about how they no longer had the game available that he paid for. While these things happen and we're very understanding of that, they didn't even offer a refund for THEM selling my husband a game they didn't have in stock, yet they took his money. Instead they only allowed him to use his money spent as store credit and said that was all they could offer. So they can sell you a game they have listed as in stock, and take your money with no problem, but a refund is a problem when it was their mess up? From all of the other reviews I'm glad all my husband did was order a game so we didn't get scammed out of more money that we are only allowed to use in their shop from their own screw up. Don't sell people something you don't have in stock, and if that mistake does happen refunds should be issued because this was obviously the fault of the companies, NOT the buyer. I am a business owner myself and I would never do that to any of my customers! It is unprofessional, shady and a VERY POOR way to do business.