Leaking my email adress in ticket
My friend tried to create an account to claim the $20 bonus, but his account was immediately banned for no valid reason. We do not live in the same city, do not share the same IP address, household, or device — yet they still flagged us as the same person, which makes no sense. What’s even more concerning is that during the support process, the agent handling the ticket shared my email address with my friend without my consent. Thankfully, he’s someone I trust and informed me about it, but this is a serious breach of privacy. This platform is completely untrustworthy. They not only falsely accuse users, but also mishandle personal data by sharing it without anonymization.