Lousy Site, Product, Process, Customer Service and Overall Experience
Lousy Site Ordered a subscription on blind faith. Why blind faith? The website doesn't offer descriptions of the scents. So you'll have to either know what you like or do your research prior. Lousy Process Received the 1st scent and hated it. Proceeded to make a change for the following month's order. Somehow, within days, I was charged and delivered the same set from my 1st order. Lousy Customer Service Clarified with their customer service and they refused to offer a swap even after offering to return the item personally. Lousy overall experience There are other brands offering this subscription service with a much better site and process. I'VRE, you've just lost a long term customer.