No compensation since 6 months
We flew last year in September from Frankfurt to Bali and back with Singapore Airlines. On the way back we had a pretty long stopover in Singapore. The luggage was automatically loaded by Singapore Airlines from one plane to the other. Then when we arrived in Frankfurt, we saw through our Apple Air tag in our luggage that one of our backpackers didn't make it to Frankfurt. This was over 6 months ago now. Of course, the backpack never arrived in Germany, we have not received any compensation so far. In the end, we have now seen that the backpack was probably donated or sold, because it is no longer at the airport but at a charity organization in Singapore. I called several times in Singapore directly, wrote more than 10 mails to different mail addresses, asked at the airport in Frankfurt - no answer or money at all. The flight itself was really great, but the service now after the accident is really miserable.