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Baohero

Unfortunately not the BaoHero it used to be.

I am a BaoHero user since 2020. I had a very disappointing experience this time. At BaoHero, there is a rule that you have to buy items over $100, so I chose items so that the total price would be over $100. However, after that, I received a message from BaoHero asking me to buy more because the item was less than $100 (589 CNY). According to my calculation, the total was 635.2 CNY. So, I messaged BaoHero about it. However, no reply came even after waiting for a long time. (In the past, BaoHero was very communicative and responded quickly.) So I added more products after that. And I got a message that the total amount is 107.99 USD. So, I made the payment to the specified bank account. After that, BaoHero told me that they made a mistake in the exchange rate and messaged me to pay an additional 41.87 USD. I messaged BaoHero about it, but I have not received a reply for several days. In the past, BaoHero was very responsive, so I recommended BaoHero to others, but I won't be using it anymore. I don't know if some staff in charge just happened to be in a bad mood, or if the company's constitution has changed, but I think it's very disappointing. Instead of BaoHero, I decided to buy the product again from Superbuy.

2023-03-08