They have poor technical support, they look like broken disks.
I have the SAME computer, it just failed to boot when I changed the processor, SO I CAN NO LONGER ENTER, so I CANNOT, unregister the program, it is IMPOSSIBLE, so I was forced to reinstall EVERYTHING. The technical support only answers in one way and does not solve the problem, so you can send a thousand emails and you will always get the same answer. They have no portal for you to manage the registered devices, VERY BAD.