They Change Styles on a Whim...
I ordered an "In My Auntie Era" sweatshirt for myself. The website said to size up for an oversized fit, so I did... and it still fits a bit slim from what I was expecting, but I like how it fits. I ordered another one for a gift (knowing it would fit my cousin perfectly as she's shorter than I am) and it's completely different style sweatshirt even though I clicked the same link from the previous order. This one is very oversized. I tried to email customer service and explain this situation and to ultimately exchange sizes - their only answer was to return the item on my dime to CHINA and reorder. They said I should have looked at the sizing chart. Why would I look at the sizing chart AGAIN for the exact same item I previously bought? The website still says to size up for an oversized fit... when the large I just bought is the same size as the XXL I purchased previously (in fact it's slightly bigger as it's longer). I'm so frustrated that they would not exchange the size and cover the shipping of the second item and returned item. Their note to size up is TOTALLY MISLEADING! I will never shop with them ever again.