I took my 12 year old Shih-Tzu to be…
I took my 12 year old Shih-Tzu to be groomed and got a call that she had fallen off the grooming table, and that we should watch her. We ended up taking her to our Vet. She had two broken bones in her jaw. One on each side. It has been over a month since this happened. So far I have had to pay all the Vet bills even though they said they would take care of this. I have to prepare special soft food for her. I had to buy a small blender for this. She couldn’t wear her harness because it went over her head so I had to buy another harness. She needs grooming still but I can’t get her groomed with a broken jaw bones. I have had my dog since she was 8 weeks old. Now she is handicapped for the rest of her life. I am 72 years old and I am also handicapped. They will only pay for her vet bill even though they were negligent. I would never recommend Pet Paradise Richmond Airport to anyone that loves their pet. They said that they will only pay her vet bill, and they are sorry that this happened. By the way our Vet did not recommend that we put her down. She is still the best dog in the world. UPDATE: I just got off the phone with my Vet. They have sent over the records for Princess, my dog, twice along with the bills I have payed. They gave me who they sent that to and the dates. Apparently they have lost them. My Vet is resending this again!