The customer service was good
The customer service was so good I'd say it was pristine, sublime, even, but the shipping was beyond sub-par. I made the order on January 10th, and the tracking code didn't even work until a month from that. Then my shipment sat in Frankfurt from February 14th, come March and the shipping company declared it lost and I was refunded, then on March 14th I got a notification that it has arrived to my nearest dropoff/pickup point, and now I have a package with spare parts that I have no need of. The only thing that got me through the ordeal of uncertainty, the avarice of seeing the phone I earnestly waited to fix giving up on me more and more every day while I longed, in hope and in vain, for the parts to arrive or even to know if they were on their way, was Garmade's customer service shining light to the bleak gloom of the agony I was in, like the beacons beckoning help for Gondor. Even though it was not their solemn duty, I was reimbursed for my order after the carrier service hoisted their forelimbs to the skies and affirmed that they have lost the package. The package, that still arrived after two months of waiting. Thus my overall rating is, sadly, only 3 because of the sub-par and dreadful performance from the carrier service.