Never delivers on time
I’ve been subscribing to Blue Apron for approximately three months now. For the first three weeks, Blue Apron failed to ship every single meal that I ordered. I also received the meals a day late. In fact, there have only been a few weeks where I’ve received every single meal that I’ve ordered on the correct shipping date. I’ve contacted their customer service department several times and was refunded the shipping cost or the fee for the missing meals; however, the last straw was this week when I, yet again, received the meals a day late. I contacted customer service and was told that the best thing I could do was just change my delivery date altogether. That’s not a solution. I’ve used other meal prep services in the past and have never had an issue with getting the meals delivered timely. If others can deliver on time, Blue Apron should be able to as well. I cancelled my subscription.