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Char

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Retro Stage

Poor return service …

I ordered a few items and when received one of the dresses was like static sticking to me, the others were baggy or tight in the wrong places. I emailed them and explained I wanted to return the items, I then had a response asking for what I wanted to return, I explained the whole order as per my order number. I then got another email saying I had to list all the items with the reasons for return, which I did and it’s been 2 days and no response, this has now been a week of messing around just to return the items that don’t fit. I won’t be using again and now looking at what action I can take next. Retro stage need to address their customer service and returns process

2026-08-07