Fantastic Value for Money - Business Class (Tokyo to Heathrow via Shanghai)
Flew back from Tokyo Haneda to London Heathrow via Shanghai with China Eastern last month & am very satisfied with this airline overall. Please remember people usually only feel compelled to write reviews when something has gone wrong, and there will be tens of thousands of happy customers every week who don't review. However as I feel we had a great experience I thought I would share. We flew business class on this 23 hour flight back from Tokyo and I must say from a value for money point of view, it was outstanding. We flew on the 777 so business class was reverse herringbone configuration 1-2-1 very spacious and comfortable. I loved the beige / mushroom coloured aesthetic & it felt very tranquil. The aircraft was clean, and toilets were really nice. We werent offered champagne when we boarded, just water or orange juice BUT they do have champagne on the menu, so just ask. We found cabin crew to be extremely friendly, in fact they went out their way to provide a meal for my daughter who is vegetarian. Perhaps they dont all speak perfect english, but they spoke enough to be able to communicate just fine. No issues at all. The food was absolutely fine, you get the choice of western or Chinese cuisine. I read reviews beforehand saying there was a lack of western options but that was rubbish, there was plenty. In flight entertainment was plentiful, we never struggled for things to watch. Dont let that put you off. The wifi however, did not work (this is often the case onboard with other airlines too). Give or take 20 mins or so, out flights were punctual. In fact we landed almost an hour early. We had no turbulence & smooth take offs & landings. It was a very enjoyable flight start to finish. I wouldn't hesitate to fly China Eastern again. Incredible value, clean aircraft, nice food, comfortable seats, polite staff & punctual. What more can you ask for?