Client centred service
We finally managed to find the time to write this review since moving home Gemma Duxbury was our sale agent and Carol Gunn dealt with our purchase. We have to admit they are both incredible at their jobs Carol with her years of experience in the sector assisted us through the process. It was not a great experience with solicitors down the chain. However Carol was available at all times to answer our queries and liaise with the rest of the chain. I am impressed with her patience despite our innumerable phone calls and emails. Gemma is local to where we lived and I must say that her ability to sense the local market is brilliant. She delivered what she promised. She was super quick in getting the advert out and helped us secure a sale within a reasonably quick time frame. For matters beyond our control the process dragged out longer than it should but Gemma did her best to liaise with people along the chain to get things going I have to say without them we wouldn’t be enjoying our new home.