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mirko

意大利

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Tomtop

Guys, Avoid this Website!!

Guys, Avoid this Website!! It's deceptive!! They have no security measures for us customers, absurd! I don't understand how they can still be online!! My first and last experience, their customer service is truly absurd; they respond when and if they want to, making you waste so much time when you have a serious problem, yet they've taken the money as if it were gold!! And very deceptive; on their website, I was about to leave a review regarding what happened, and coincidentally, it wasn't posted and isn't being displayed! They offer insane discounts, but it's just to lure us in and sell us stuff that's likely broken or used. I don't like giving such dramatic reviews, but unfortunately, it's what happened to me and many others... But to their misfortune, I'm someone who, if you try to cheat me, surely won't succeed for long because I'll leave reviews everywhere to inform all potential new customers to avoid the site! So actually, it won't be me losing; it'll be them :) And this is a second Updated review done..

2024-04-04
Tomtop

I'm waiting for support

I'm waiting for support, since my 3D printer arrived broken. It's not true that they do checks..!!! and they aren't even replying to my emails.. I think I'll return it, the site isn't reliable... Alixpress is better!! safer ! ---------------------------- I'm tweaking the message. They replied, albeit slowly. Maybe we're nearing an agreement. However, I prefer AliExpress logistics; I feel more secure than sending emails. It was the first and will be the last time. Additionally, I wrote a review on the website where I purchased the printer, detailing the issue encountered. Interestingly, no reviews have been published, so something seems off. This is the order number: AA24C18V5555-9S0KT6 I hope you resolve it soon

2024-03-26