Should be negative stars
Should be negative stars. "Tracking number" said I received the shipment Feb 21st though I hadn't. I contacted customer service and they're totally worthless. They supplied incorrect tracking numbers to me. I spent an hour on the phone to USPS, UPS, FedEx trying to locate the package with tracking number Mollylady provided me. Three weeks later, I received a partial order that had a completely different tracking number than they provided to me. I contacted Mollylady, sent pics of items received in this partial order along with picture of tracking number. Mollylady's response was simply yes, they had split the order (they never told me nor sent 2nd tracking number for split order), and re-provided the original, bogus tracking number. Of course, when I check the status for that tracking number, it states the order has been delivered (on Feb 21st). Mollylady told me, once again, to contact "local delivery services" to locate package. AGAIN. My entire experience with their "support service" is too lengthy to write. Bottom line: Mollylady doesn't appear to give a crap in actually providing any help or resolving any issues. I've started a claim to get a refund through PayPal. I will NEVER order from them again and will share my negative experience with as many people as possible.