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Andrew F

爱尔兰

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www.discountcoffee.ie

Refund not given and terrible customer service

I ordered 5 items on March 21nd of which 4 arrived. With the delivery came a note saying "out of stock , refunded" beside the item that did not arrive. To my surprise ,there was no refund and there still hasn't been , it's been nearly two weeks now and they keep sending me this credit memo that supposedly shows that I have received a refund (which I haven't). Terrible customer service , so unhelpful. Will never order again , all the 5 star ratings must have actually gotten their order. Absolute joke of a company

2023-04-03有帮助 1