DONT EVER USE VPOST FOR HIGH VALUE GOODS
I sent about 2k SGD of packages to vpost usa to be shipped to Singapore. When the packages arrived, I was quoted more than $900 to ship 4 small packages to Singapore. Nobody would pay that exorbitant price. I requested it to be returned/redirected and paid the necessary fees. A few days later I got a email saying the request got rejected by the carrier with no further explanation. I contacted the support to find out why it was rejected and I still have not gotten a reply for 2 weeks. When I tried to log in recently, it shows that the account has been terminated. I did not ask for a termination at all. It looks like to me that vpost is purposely charging extremely high prices and if you ask to return/redirect, they will close your account. This is outrageous. I will never use vpost again. UPDATE: 27/04/2023 VPOST CLAIMS THE PACKAGES HAS BEEN RETURNED TO MERCHANT, YET I AM STILL GETTING NOTIFICATIONS THAT THE 30 DAY FREE STORAGE IS OVER. THE MERCHANT HAS NOT RECEIVED THE PACKAGE BACK AND I EVEN REQUESTED THEM TO GO TO THE WAREHOUSE TO COLLECT IT AND THEY WERE NOT ALLOWED TO DO SO. VPOST IS A SCAM, THEY WILL CHARGE YOU EXTREME PRICES TO SHIP TO SINGAPORE, AND IF YOU ATTEMPT TO REDIRECT TO THEIR COMPETITORS, THEY WILL CLOSE YOUR ACCOUNT AND KEEP YOUR PACKAGES FOR THEM. I FILED A POLICE REPORT BUT THE OFFICER SAID, NOTHING MUCH CAN BE DONE. I AM IN LOSS THAT HOW CAN SINGPOST ALLOW THIS BS TO CONTINUE. PLEASE STAY AWAY FROM THIS HORRENDOUS COMPANY IF YOU SHIP HIGH VALUE GOODS, THEY WILL JUST CLOSE YOUR ACCOUNT AND KEEP THE GOODS FOR THEMSELF AFTER THE 30 STORAGE DAYS HAS EXPIRED, THEY WILL "DISPOSE" IT, WHICH MEANS THEY GET TO KEEP IT AND THERE IS ABSOLUTELY NOTHING YOU CAN DO.