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Michelle Connolly

爱尔兰

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Simcosplay

SCAM COMPANY!

SCAM COMPANY!! The first spiderman costume I received was for an actor who is quite small - he put it on and the head zip area tore. They told me it was my fault that I should have bought an XL for him!! They agreed to give me a refund, however I decided to give them the benefit of the doubt as a really important corporate event booked in early October and I needed 5 costumes and paid over $1,500 !! I asked would this be possible in this time frame and they took the order. Instead of the refund on the 1st costume I just asked them to prioritise this order and send by priority post. I stayed in contact with them every week checking that everything was going to plan with the order - and now, just 2 days before the event I got 1 line saying that due to the local holidays the costumes haven't left China!!! I've been emailing and emailing but they are ignoring me now. This is a disgrace. From other reviews it looks like what they do. There has to be some way to stop a company from behaving like this.

2023-10-05