Had no trouble
I ordered 2 pairs of trainers from this website & was concerned when reading these reviews. But I must admit, had no problems at all. After 2 days, received an email from them to notify us the size was out of stock for one of the pairs, & would I like to re-order another, so I replied enquiring about another pair, & next day received another email from them apologising all larger sizes were out of stock. I replied the next morning & told them if possible would like a refund, & by that afternoon the full amount was paid back into our account, & then next day the other pair of trainers turned up, it took 5 days to deliver & for the price of the trainers, they were ok. I must have caught them on a good day.