Reasons not to sign up with ViewQwest
Updated as of 12 April 2023 - Internet is back ytd at 5.20pm. With no reasons stated why, just an email of apology to avoid answering the WHY to users. Tested my speed earlier on my 1GPS Subscription, Download speed is 81Mbps and Upload speed is 73.8Mbps. Tell me issit normal? I’m starting to really get frustrated. 11 April 2023 - So today, the wifi was down since morning. Until now- 5.16pm. Help desk line was engaged, or either line wasn’t engaged but not picking up. Can I file this to CASE singapore? I know that service disruption is not encouraged. Seen cases like starhub or singtel wifi down just for few hours and it’s unacceptable already. This is alrdy down for 8 hours and more. It’s just bad luck for me to sign up with them for 3 months + Signed up for 1Gbps in Jan 2023, first day was so good, tested speed was 800-900mbps and that’s fine but after 2 days, it’s always getting 100-300mps. Called in March 2023, Technician called back and said ITS NORMAL. If it’s normal, don’t sell it at 1Gbps, just sell it at 200mbps and user will be happier if they see it reached 300mbps. Seeing the website home page displaying that they are awarded the FASTEST internet provider for 4 years just made me laughed off.