If I could give zero stars
If I could give zero stars, I would. The staff and/or policies at Pet Paradise in Odessa, Florida are incompetent and unwise. I took our newly rescued shelter dog there for a facility tour earlier in the week, and he was feisty but not aggressive, which they saw. I let them know that I had no idea how my dog would react in a group dog setting but that he had never shown any aggression toward another dog on his walks, just overexcitement. Today, I took my dog there for the free day/assessment. To introduce him to other dogs, while they put him in a fenced-in area by himself, there was a HUGE pack on the other side of the chain-link fence. He overreacted and ran at the fence, then the dogs all reacted, things accelerated to the point where he actually ended up biting one of the dogs through the fence. How irresponsible to let a dog off leash to react to such an overwhelming amount of dogs for him without protecting him or them by restraining him, or at least trying with a couple of calm dogs to start? Now I am $725 poorer because I had to pay the poor dog's vet bill because of their stupidity. I would not trust them to properly care for your dog.