I’m absolutely upset and disappointed
I’m absolutely upset and disappointed, and in the process of cancelling my plan. I was happy until Oneplan decided to take double the amount for my monthly premium in May, plus and extra R115. I have tried speaking to two different consultants, providing screenshots of my bank statement but yet they still refuse to acknowledge the extra charges, despite the referencing clearly stating it’s from them. I feel taken advantage of. As a hard working citizen, I work extremely hard for my money for some organisation to just take it and deny ever doing so. Some of us do not have extra buck laying around, we actually need EVERY CENT WE HAVE.