Don't waste your money, they don't actually warranty items
I had bought the G12 Hydroponic System from Amazon June 29th, 2025 in which the light started to fail and went permanently dim about mid September and when I reached out to Spider Farmer they said I had to deal with a separate department that deals with Amazon customer service issues so I did to which they fought me to warranty the unit and send a replacement light/module and instead insisted that I should buy another unit which had gone from $110 to $146 and just swap the defective unit and return it to Amazon, which I did October 15th, 2025, just to have the replacement unit fail and be stuck permanently dimmed just like the original on December 21st, 2025 to which I have reached out to Spider Farmer again since now Amazon is asking for $199 for the exact same unit (while no longer available on their Canadian website), I'd rather not just get another unit from amazon that's going to fail in less than two months, and now both of the customer service teams are not replying to my email except for on January 9th, 2026 where they said: "Hello! Sorry, due to the large number of emails, it may have been missed. As our hydroponic lamp inventory is out of stock, we are unable to replace it for you. If there are quality issues with your product, can you apply for a refund from Amazon?" essentially ignoring everything in my email and even the fact that I have already gone through the whole amazon process and got a replacement that failed quicker than the original, can't buy a replacement that is now worth double, and the return window for the original unit closed July 27th, 2025. Now I'm out $110 for the unit and about $100 worth of seeds we had bought this unit to complete an experiment with, couldn't even get past the seedling phase before the lights failed. Don't easte you money, they don't stand behind their stuff. *Update, Spider farmer saw the complaint and instead of correcting/warrantying the unit they just tried to send a refund, but because I had changed banks during that time Amazon tells me that they can only process the refund to the original card, attempt to send the original bank a cheque even though I don't have an account with them or get a gift card for which I am never spending another cent on Amazon. So yeah stay away unless you want to lose your money and be stuck with a pile of plastic waste. Worst experience with a company ever selling Chinese crap that doesn't last.