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Terri Lee

美国

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SENA Cases

The case arrived damaged

The case arrived damaged. It was bent where the fold for the stand is. It wouldn't close all the way, which caused the auto shut off to not work. I was given a hard time about getting the coupon discount towards placing a new order. After several emails back and forth, I was finally offered the discount. I reordered the case and the next case had the same issue, but it wasn't as bad. After my bad experience of trying to get the credit on the first one, I decided to place a book on the case, hoping it would flatten. It still never flattened and the tablet dies after sitting overnight because it wont shut off. I called, but because it was past 30 days, I would have to pay for shipping to return. I ordered a different brand and ended up wasting $55 on a case that won't get used

2023-04-20已认证