Failing business
All of my packages take an extra 3 days min as they mark the package undeliverable 3 days in a row. I emailed customer service with a list of orders asking for updates and got a reply that they were now delivered when only 1 had been delivered and didn't answer any of my questions. These kinds of delays are not only a bad experience for us, but also an unsustainable business model with unnecessary overhead expenditures and disregard for basic customer service management. I submitted a complaint to TEMU and they have removed Straight ship from my available options in the future.