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Justin

澳大利亚

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Mars Hydro

Fce 6500

So I have multiple Mars Hydro products with no issues, but I bought the FCE 6400. It was going well until the plug had almost melted. I guarantee if I hadn't found it in time, it would have burned my house down. The same product, a friend of mine found the exact same issue with his plug. After contacting Mars Hydro, they said they would replace the product if I agreed to pay half the price of a new one, which I have done. It's been almost two months since payment, and I still have yet to see the agreed-upon replacement. It's becoming an absolute joke, and I will be contacting consumer affairs if I do not receive it in the next few weeks. I'm very unhappy with their service.

2024-06-08