Customer "disservice"
Customer "service" should be called customer disservice. I promptly received an order of socks but they did not fit. I returned them (at my expense) and was given a store credit. So far, so good. Then I tried to use the credit for a different size but it never happened. I was told to use a link that was not provided. I wrote emails, called the service number and left messages, and tried their chat. Nothing worked. Then I got an email asking me if I received my order, which they never sent! I have written off the cost of the original purchase and the mailing costs as a loss and I have given up trying to get the socks they owe me. It was the very worst customer service I have yet encountered with online purchases.