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Richard S

英国

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WPForms

Highly unethical unsubscribe practise

Highly unethical unsubscribe practise. When you try and cancel your subscription, you don't just click cancel and confirm, they no less then 4 more times try to make you keep the subscription, by offering discounts and of concessions. I thought I'd cancelled it last year, and it auto renewed, now I have to pay them 10% because I am demanding a full refund. This is unacceptable and pushes the burden of ensuring my cancellation is done properly by, having to click 5 times NO. I cannot recommend this company as they make the practise of leaving obnoxious!

2025-10-09