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PEGGY SMITH

美国

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NJOY

Have been using product for several…

Have been using product for several years, was great at first but now along with thousands of other reviews, the quality is awful. My problem is not only with the pods leaking or not working at all, the devices also don't work. The devices I have bought recently have failed to even be able to draw after a brand new pod. At 17$ for device and 18$ for two pods. I'm very disappointed with the horrible quality of their products. Time for all NJOY users to stop buying their products, cause they are not fixing the problem, they just keep taking our money. They make millions off us users who hope that maybe we might get a product that works, not gonna happen, too many bad reviews and looks like no remedy to the problem any time soon. So stop wasting your money!! STOP trying to hope for any resolution. If there was an answer to the problem they would be open to giving the consumer some kind of answers that they are working to remedy the problem. Not gonna happen as long as we keep buying their product. I'm switching to a brand that works every time and doesn't waste my money or time trying to return to place I bought them from, cause they won't reimburse your money, not their problem they say, contact the company. Don't waste your time, you'll just get the run around. So lets all come together and stop being their money makers and find some reputable company that backs their product.

2026-08-02