Clothing NOT as advertised
Another update! I disputed the charge with AmericanExpress, and they got my money back!! This merchant’s practices are illegal in the US (see below) and I provided proof that the returns policy posted online is not the policy they sent me when I requested a refund. I also provided proof the materials they advertise are not the materials they use. I urge everyone to report this operation to the FTC and contact their credit card provider. The more people who do this the more chance we have of getting this operation shut down in the US and hopefully other countries where they rip people off. Update: Still waiting for them to respond to my request for a refund. Did a bit more digging on Pinterest, where I originally saw their ads and found they advertise under several different names: lovelyviola, ruanbay, rockyrecs, rongshop and didafashion. Same as all the other reviews. Dress looks nothing at all like advertised. I have reported this merchant to the US Federal Trade Commission and suggest anyone else who's had the same experience notify the FTC or equivalent agency in their country. This merchant’s misleading and false advertising practices are illegal under FTC regulations.