Very Helpful Staff
When I first got my product and started using it I experienced a lot of dryness and my skin started to react to it and get flakey. I reached out to a representative and they asked me very in-depth questions about my skin and they tweaked my formula and sent me a revised set. I’m much happier with it now. I do notice my skin has less redness and breakouts. I do wish it did a little bit more for my skin like with acne scars and overall skin texture/appearance, especially with how expensive it is. I did get advice in an email from them that if you want a deeper cleanse, to leave the face wash on for 1-2 mins. Sometimes I feel like I just need a good scrub though.