Provide a good quality service
Customer service side very patient to handle problem happen during complete a task. But sometime I use website to complete my order but in the last step I always cannot click the Submit button and send an order. Otherwise I need to use my mobile phone to complete my order. Some games needed login to complete order, customer needed to provide username, password and other. In password textbox can accept symbol [*] but not allow symbol [@],[|] and [%].I top-up on Nikke game, always faced with a same question on password provided error by customer services. My side login Nikke no any problem. Exactly, customer services that can try login with other platform or using code verification to solve the problem. I hope that customer services can provided high quality services to customer.
