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Jia Liu

美国

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Fashion Chingu

Absolutely Terrible Experience

It has been over THREE MONTHS since I placed my order, and I still have not received the album. The package has already gone through shipping issues TWICE, and instead of actually helping the customer, they expected ME to contact the post office and sort everything out myself. What exactly am I paying for? To make things worse, after all this time and frustration, they refused to issue a proper refund and only offered STORE CREDIT. That is completely unacceptable. Customers should not be forced to keep spending money at a store that failed to deliver the original order in the first place. This has been one of the most frustrating online shopping experiences I’ve had. Extremely disappointing customer service, terrible handling of shipping problems, and zero accountability. I would strongly recommend buying elsewhere.

2026-05-28