Halted US Operations and Refund Never Received
Purchased two trading accounts and at first things were going well. I received an email on 06/04/25 stating the company is halting US operations due to Ctrader. The email also stated that they will resume within 30 business days. Months went by with false promises. I then initiated my refund on 9/17/25 and was told it's in progress. I have been emailing for an update and reached out via support with no resolve. To date I have still not received my refund for my two accounts nor given an update. Also, US trading is still not available and I have not received my payout or the free account as promised. Update: I have received a refund for one of my accounts. Still pending the second refund.