Avoid this company at all costs
I ordered a thick alpaca wool poncho and was sent a poncho that is made of I believe polyester and is as thin as a bed sheet. The website says free returns within 30 days. I emailed the company right away to start the refund process. Instead they offered me $20 to keep the item and give it to somebody else. They said that returning the item would not be economical. I sent them a screenshot from the website of what is advertised and the return policy. They continued to offer me the $20 and would not acknowledge their return policy. They said that I could send the item back to the Guangdong Province in China but they will not pay for shipping. I finally had to dispute the transaction with my bank.