Harassment under the disguise of "Fraud".
They marked my legitimate order as fraud. Said it was because my email address was from a "free" provider, phone number was not in my name or the card I used was not in my name. Well, my email is a paid Google Enterprise account, phone number has been in my name and same address for over 10 years and the credit card is mine. Also, their little line in the email saying, "This isn't any different than handing your card to a cashier and giving them your ID." Uhhh, yes it is. The cashier is not allowed to ask for my ID because my card is signed, they don't have my address, they don't have my phone number, they don't have my email address, they don't have any of the information that I provided to prove who I am. They just use this as an excuse to harass customers cause they're bored. Don't buy from them, go somewhere else.