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Fiona Thomme

澳大利亚

1 评价
5 被浏览
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1 条评价

smooche

Products were not a match for me but excellent customer service!

I was disappointed in the lip stain. It left my skin tingling and tasted really awful. The colours also weren't great & didn't last as long as I'd hoped. I was also initially disappointed in the colour changing foundation, as it appeared quite patchy on my skin, and clung to the finer lines. I have experimented a bit since I first tried it, and have found it's a bit better if I blend with a damp blender rather than using a brush. Still not 100% happy but it's more usable now. However, I have to say, the customer service was excellent! When I first contacted them, I was dubious having read the finer print of the returns policy. Genrev was quick to respond and offered a couple of options. We ended up being able to satisfactorily resolve the issues really quickly and easily. I would recommend giving the products a go if you're curious - they do seem to work for many. But if you have any issues, my experience of their customer service was unexpectedly good!

2026-08-23