DO NOT BUY
Purchased the printer for my son for Christmas. It worked one month! He had purchased numerous parts to make it work, spending more money on an already brand new 3D printer. Crealty wrote through Amazon on how to fix it and nothing worked. I have continuously written them through any site I can and they have done absolutely nothing to rectify the situation. They even stopped responding. Crealty took my $400 on a crappy built piece of equipment and then blew me off. I feel sick that I spent this much money on a gift that was garbage and never fully worked. To know the customer service is this awful, really makes me sick. I have never experienced service this awful. I will continue to pursue this until someone helps make this thing work. I can’t believe how awful this entire experience has been on such an expensive product. Where is the goodness in this world?!
