Disappointed in quality and servicel
. I wanted to express how very disappointed I have been with not only the service, but now the product itself. After finally receiving my order, I immediately noticed several differences. The bottles appear to be smaller, the packaging is different, and most importantly, the perfume does not smell the same or last the way it used to. Previously, I could wear it all day and still smell it hours later. Now, within about an hour, the scent is completely gone. I’m not sure what changes have been made, but as a longtime customer who has highly recommended and supported your products, this has been extremely disappointing. I ordered the 22, and honestly, the quality has been horrible. My last order was also a terrible experience, and now this one has only added to my frustration. Between the poor service, delayed orders, changes in packaging and bottle size, and now the decline in quality and lasting scent, I truly feel let down as a customer. Every chance I get, unless something is done to address this situation, I am going to make sure I share my experience with other consumers. I would hate for people to spend their money expecting a quality product and service, only to receive something that no longer meets the standards your company once had. I sincerely hope you all will address these concerns and make this right, because at this point I am very dissatisfied with both the customer service and the noticeable decline in product quality.