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Steven Edson

美国

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ShadesDaddy

Do yourself a HUGE favor and stay away…

Do yourself a HUGE favor and stay away from these low rate parking lot hustlers. I ordered 2 very expensive designer sunglasses. The first one got past the delivery date and about a week later I was told that they were out of stock. Ok, that's very unprofessional to sell something that you don't have but the refund was pretty quick. The second set of glasses were a very new design and I have shopped about a month looking. When I received them they appeared to great, I was very happy. On about the 3rd or 4th time wearing them the weld on the arm to the hinge broke. That was in January. I was told it would take 2-4 weeks. It's now the very end of MAY... and I'm being told we told you it takes a couple weeks and the manufacturer is responsible.... blah blah blah. They have zero customer service once you receive their defective product, they're closing the trunk and taking off. I'm out the money and stuck with beautiful broken designer sunglasses. TBC Not long after this review, customer service contacted me and a couple days later, i was informed that my replacement glasses were in and a day or two after that I received them. I've worn them several times and appear to be a good product. I'm happy that someone who cared saw the review and handled the issue. I'm happy at this point in time.

2023-05-31