Fees, Fees and More Fees with Bad Customer Service
Fees, fees, and more fees that obviously does not go towards hiring more service staff. Dealing with their customer service is like dealing with a brick wall and to even get a response to a simple question took 10 days, with follow up emails. Got automatically rolled over to Rapyd after Neat was bought out and was charged 99 USD per month regardless of size of company and how much was in the account. Then to make matters worse, to close the account they charge you USD75.