I was promptly helped with a preorder…
I was promptly helped with a preorder that has taken time to be shipped but was explained the reasoning why and also a time frame of when the completed package would be shipped. The best thing for me was there ability to be able to ship off what they had in stock of my bundle, i graciously decided to wait for the entire bundle because it would be so much sweeter to have them all in one shot. But great customer service and great attention to customer issues with reasonable solutions and answers.